Anna Młyniec, Head of Office Agency and Tenant Representation at JLL, revealed: “In 2015 modern business services centres signed lease agreements totalling around 380,000 sqm on major office markets outside Warsaw. This equates to 56 percent of office demand registered in the regional markets. Companies from this industry have maintained their high pace of development. Business services centres continue to acquire new clients, expand the scope of provided services through increasingly advanced processes and in turn employ new specialists. As a result of office lease agreements renewals, new deals and expansions, business services centres are driving the development of office markets, especially outside Warsaw.”
 
Mateusz Polkowski, Associate Director, Research and Consulting at JLL, said furthermore: “The largest amount of office space – ca. 155,000 sqm - was leased last year by the business services sector in Kraków, followed by Wrocław with 92,000 sqm. The sector's share in overall demand in selected cities was led by Wrocław with 72 percent, followed by Kraków with 68 percent and Tri-City – 57 percent.”
 
According to ABSL, business services centres with foreign capital employ around 150,000 people in Poland and this number is still growing. Kraków occupies the leading position in terms of employment in the sector (35,700 specialists), followed by Warsaw (27,000), Wrocław (23,700), Tri-City (13,700), Łódź (13,100), Katowice Agglomeration (11,200) and Poznań (9,000).
 
The share of business services centres with foreign capital in overall occupied office space in regional cities totals around 51 percent in Kraków, 46 percent in Łódź and 39 percent in Wrocław.
 
JLL was the first advisory company in the real estate market to recognize the potential of the modern business services sector as one of the most rapidly developing branches of the Polish economy as well as being a key office tenant in major cities outside Warsaw. In 2015, JLL advised on 36 office lease transactions signed by business services centres in Poland. This illustrates JLL’s position as the undisputed leader in this market segment. Furthermore, the company participated in the biggest lease agreements signed by business services sector in 2015 including Shell (22,000 sqm in Kraków) and Samsung (over 21,000 sqm in Warsaw). This year, JLL was selected again as the Strategic Partner of ABSL – a leading organization representing the business services sector in this part of Europe.
 
Furthermore, JLL’s expertise was recognized and awarded by the business services sector. During the CEE Outsourcing and Shared Services Awards gala in 2016, JLL was selected as the best advisory company providing strategic real estate services for the business services sector in the CEE region. This year JLL has also been awarded the best company in the real estate consulting category during Outsourcing Stars.